Privacy Policy for The Dream Decor Company
At The Dream Decor Company, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
• Personal Information: When you make an inquiry, book a service, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, and billing/shipping addresses.
• Payment Information: If you make a purchase, we collect your payment details. These are processed securely by our payment processor and are not stored by us.
• Website Usage Information: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on our site. We use this data to improve our website and services.
• Cookies and Tracking Technologies: We use cookies to enhance your user experience on our website. For more information on how we use cookies, see our Cookie Policy.
2. How We Use Your Information
We use your personal information for the following purposes:
• To Provide Services: To process your orders, deliver our services, and manage your bookings.
• To Improve Our Website: To monitor and analyse trends, track website usage, and improve our website’s performance and content.
• To Communicate With You: To send you updates, invoices, marketing materials, and other relevant information related to our services.
• For Legal Compliance: To comply with legal obligations or respond to legal requests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering services, including:
• Payment Processors: To securely process payments.
• Delivery Services: To deliver products or services to you.
• Marketing Providers: To send you promotional materials or newsletters (only with your consent).
We ensure that all third-party providers are bound by confidentiality agreements and comply with data protection laws.
4. How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. This includes using encryption, secure servers, and firewalls to safeguard your data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. By using our services, you acknowledge that there is some inherent risk in transmitting data online.
5. Cookies
Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:
• Remember your preferences and settings.
• Track how you interact with our website for analytics purposes.
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
For more details, please refer to our Cookie Policy.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can ask us to restrict the processing of your data in certain circumstances.
• Right to Object: You have the right to object to our processing of your data for direct marketing purposes.
• Right to Data Portability: You can request that we transfer your data to another service provider, in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below.
7. Retention of Your Data
We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. If we make any significant changes, we will notify you by posting the updated Privacy Policy on this page, with the revised date.
10. Contact Us
If you have any questions or concerns about how we handle your personal information or if you wish to exercise your rights, please contact us at:
Thedreamdecorcompany@gmail.com
This Privacy Policy is intended to comply with the UK GDPR and other applicable privacy regulations.