How do I choose the right props for my wedding?
Take your time to browse through our collection and get inspired. If you’re unsure, our team is here to offer guidance based on your wedding style, theme, and colour scheme. We can help you select the perfect pieces to complement your vision.

Can I hire props for both the ceremony and reception?
Yes! You can hire props for any part of your event, whether it’s the ceremony, reception, or both. We’ll help you plan how to use the props throughout the day for maximum impact.

How do I book the props?
We will send you an enquiry form for you to select items to price from our prop catalogue.
Once you’ve selected the props you’d like to hire, we will then send you a quote.
To confirm your booking, a 50% non-refundable deposit is required. The remaining balance is due 60 days before your event.

How far in advance should I book the props?
We recommend booking your props at least 2–3 months in advance to ensure availability, especially for popular items. However, we’ll always do our best to accommodate last-minute requests.

Can I change my prop selection after I’ve made a booking?
Yes, we understand plans can change! You can adjust your prop selection up to 30 days before your event. If additional charges apply, we will inform you at the time of the change. The 50% deposit already received remains non refundable.

Can I pick up the props or do they need to be delivered?
You can either pick up the props from our location or opt for delivery to your venue. Delivery and collection fees are additional and will be included in your quote.

What happens if a prop is damaged or lost?
We ask that you handle all items with care. If a prop is damaged or lost, you will be charged for repair or replacement based on the condition and value of the item. We recommend ensuring your venue is aware of the care needed for the props.

Can you help with the setup and styling of the props?
Yes! We offer an On-the-Day Styling Setup & Breakdown service to assist with setting up and breaking down your hired props. You can also choose to style the props yourself, and we’ll provide support where needed.

Can I hire props and still use the On-the-Day Styling service?
Yes, you can hire props and opt for our styling service. We’ll ensure everything is set up as you envisioned and provide assistance during setup and breakdown.

Do I need to hire a separate team for wedding day coordination?
Our On-the-Day Styling service is focused on décor and prop setup. For full wedding day coordination, we recommend using your venue wedding coordinator as they are usually heavily involved. We’ll work with your coordinator to ensure the styling details are seamlessly integrated.

How much time will the setup and breakdown take?
The amount of time required for setup and breakdown depends on the number of props and the size of your venue. Generally, setup takes around 2-3 hours before the ceremony, and breakdown typically takes 1-2 hours after the event. We’ll work with your venue to ensure everything runs smoothly.

How do I secure the On-the-Day Styling service?
Once you’ve selected your props and are ready to add the On-the-Day Styling service, we’ll include this in your booking. A 50% non-refundable deposit is required to confirm the service, with the remaining balance due 60 days before your wedding.

Can I make changes to my styling after confirming the booking?
If you need to make changes to the styling plan after confirming the booking, please let us know at least 30 days before the event. We’ll do our best to accommodate any changes and update your final quote accordingly.

Do you offer any styling guidance if I’m unsure where to place items?
Absolutely! Our team can provide styling advice and placement suggestions to ensure your props and décor look amazing. If you’re unsure, we can also offer a pre-wedding consultation to go over the setup in detail.

Can you style my venue with props I already own?
Yes, we can help set up and style props that you already have, ensuring everything is placed beautifully and in line with your vision. Just let us know what you have, and we’ll work with you to create a cohesive design.

Damage waiver
The standard industry damage waiver fee of 5% applies to the total full-priced hired goods cost. This is to cover minor damage from wear and tear of the items, so we can keep replacing stock over time and maintaining high product standards.